Lankford Hand Surgery Association: Our Policies

Office Hours
8:30 am to 5:00 pm
Monday through Friday

Patient Parking
There are several parking lots around the Baylor complex.
Garage under Baylor Medical Plaza Towers - $2.00 to $4.00 (enters on Junius)
Visitors Garage - $1.00 to $3.50 (enters on Junius)
Valet Parking - $4.00 (enters on Washington in front of towers)

The locations listed above are the most convenient, however, there on other lots and meters around the complex for patient and visitor use.

Payment Options
MasterCard, Visa, Discover, Check, or Cash.

Medical Records Policies
We require written consent signed by the patient or the patient's guardian.

Calls After Hours
Emergency calls after hours are handled by an answering service through our main office. Our doctors are always available to take care of your medical problems.

Any non-medical problem and prescription refills are taken care of during normal business hours.

Insurance Information:

Medicare
We will gladly file an insurance claim for your visit, however, we do not accept Medicare assignment. We ask that you pay for your office visits and be reimbursed directly by Medicare.

Worker's Compensation
Complete claim information must be provided and approved prior to the visit.

Managed Care
Our office is contracted with several managed care plans that are listed below. We welcome each member of these plans and ask that you present an insurance card for verification at the time of your visit. If a referral number is required, the patient is responsible for obtaining the information prior to being seen. If copayments are required by your insurance company, they will be collected at the time of service. Listed below are the insurance plans that we accept:

Accountable
Aetna PPO/NAP
BCBS - Blue Choice PPO/POS
BCBS - Blue Choice Plus POS
BCBS - Fed Select PPO
BCBS - Health Select POS
Beechstreet PPO
Choice Care PPO
Healthsmart PPO
Lumenos
Multiplan PPO
Performance
ppoNext
ProAmerica PPO
ProNet PPO
Texas True Choice PPO
TML PPO
Unicare Classic
United Healthcare Options PPC

3600 Gaston Ave.
Suite 450
Dallas, TX 75246
(214) 823-5351
Fax (214) 823-2060
Map